Gel polish should be removed correctly to avoid nail damage. If your gel polish was applied elsewhere, we would always recommend that you visit your original nail technician for removal as they will know exactly what has been put on your nails. Gel nail products vary greatly and we cannot guarantee that we will be able to fuly remove a product that has been applied elsewhere.
We are not able to remove hard gels, builder gels, acrylics, nail wraps or any other type of extension.